Tag Archives: FCA

Whitepaper: The FCA’s transparency at renewal rules – a threat or an opportunity?

The Financial Conduct Authority (FCA) is introducing new measures to increase the transparency of information provided by insurers to policyholders when they come to renew their cover. These measures will come into effect on 1st April this year and are part of the regulator’s efforts to improve outcomes for customers. In our latest whitepaper, we […]

Insurance add-ons: demonstrating good value to customers & the FCA

In February this year, we published our whitepaper, Closing the gap: increasing consumer understanding and trust in the insurance sector. Since then, the FCA has released the provisional findings of its study of general insurance add-ons, highlighting a number of issues around the design and selling of insurance add-ons, which will impact the industry as […]

Closing the gap: increasing consumer understanding and trust in the insurance sector

Research by the FCA in 2013 indicated that there is a significant gap in understanding and trust between consumers and insurance providers. Closing this gap was identified by Simon Green, Head of General Insurance at the FCA as being a top priority for the Regulator in 2014 and beyond. What can insurers do to close […]