Tag Archives: banks

Sometimes it just makes sense…

“The global banking industry faces new challenges from disruptive bank alternatives, creating a pivotal opportunity to regain relevance with customers. With the emergence of new competitors offering easy, personalized, trusted products, traditional banks’ connection with their customers is fragile. Banks must strengthen their relevance with the disruptive and convenient products customers want, while striving to […]

Creating customer loyalty in the banking sector: the role of legal services

Financial and legal services are often inextricably linked at important life events, such as getting married, setting up home, having children, getting divorced, or buying or selling a property. These are all points at which individuals might need a financial product – a loan or mortgage, for example, or help with managing their day-to-day finances. […]