Category Archives: banking

Epoq 2016 News Round-up

Below is a round-up of Epoq’s news updates, articles and whitepapers in 2016. Click on the titles to read more. Banking 21.07.16 – Sometimes it just makes sense … 03.03.16 – Downloads: Value-add legal services for the banking sector 26.01.16 – Creating customer loyalty in the banking sector: the role of legal services Employee benefits […]

Sometimes it just makes sense…

“The global banking industry faces new challenges from disruptive bank alternatives, creating a pivotal opportunity to regain relevance with customers. With the emergence of new competitors offering easy, personalized, trusted products, traditional banks’ connection with their customers is fragile. Banks must strengthen their relevance with the disruptive and convenient products customers want, while striving to […]

Downloads: Value-add legal services for the banking sector

According to the EY Global banking Outlook Report 2015*, today’s banks are going to have to fight harder than ever for the customer relationship, or risk becoming a utility. The report also states that customers are becoming used to more personalised products and recommends that banks provide customers with truly differentiated offerings if they are […]

Creating customer loyalty in the banking sector: the role of legal services

Financial and legal services are often inextricably linked at important life events, such as getting married, setting up home, having children, getting divorced, or buying or selling a property. These are all points at which individuals might need a financial product – a loan or mortgage, for example, or help with managing their day-to-day finances. […]