Insurance add-ons: demonstrating good value to customers & the FCA

In February this year, we published our whitepaper, Closing the gap: increasing consumer understanding and trust in the insurance sector.

Since then, the FCA has released the provisional findings of its study of general insurance add-ons, highlighting a number of issues around the design and selling of insurance add-ons, which will impact the industry as a whole.

At the heart of this study and central to the FCA’s thematic reviews thus far has been the consumer and, in particular, whether or not they are being given sufficient choice and getting good value for money from insurance products.

But how can insurers demonstrate value for money?

In our latest whitepaper, we summarise the findings of the FCA’s latest report and discuss ways in which insurers can deliver and demonstrate good value for their customers and so meet their regulatory and business needs.

To find out more, simply download a copy from the link below.

The Future of Insurance Add-ons – Epoq Whitepaper Apr2014

We do hope you find the paper of interest and would welcome any questions you may have about the issues it raises; just email emma@epoq.co.uk or call on 020 8731 2424.

Alternatively, if you plan to be at the BIBA 2014 Conference & Exhibition in May, don’t hesitate to visit us on Stand A52.